Not a bug My Kangaroo pet disappeared?

[BIDD]

Please use the format below and make sure you include the required information.

Required Information:

• Date - The date (server time) the bug occurred. Include as accurate info as possible.
• Description - Describe the bug as accurate as possible. Include information such as what you were doing that could trigger the bug.
• Screenshot/Video- Screenshots about the bug are required but if possible you can include a video for easier investigation.

Format (Complete the form below):

• Character - 51122130 (FA)
• Date - [Server Time] 2019.10.29 PM05:02
• Description - Hi i just wanna report that if you may check if my Kangaroo pet got somehow included on the removed items by the removal tool you've used recently to eliminate bugged item(s) since the same item has been involved previously in a bugged item issue.
• Screenshot/Video - Proly not applicable.

Failing to follow the format will result in your report being instantly ignored and deleted!

 

[ExCaliose]

Cykros
Fyi

 

[Cykros]

With that tool we did not removed the Pet - Kangaroo item.

 

[BIDD]

With that tool we did not removed the Pet - Kangaroo item.

Hi is there any trace/ can it be traced on what happened to it? Like if t'was traded/stolen or i mistakenly sold it to npc?

 

[Zeratul]

It can be traced, but we won't, cause if you shared your account we are not responsable for the damage done to your account, and if you sold it to NPC we don't refund these kind of "mistakes".

 

[Cykros]

Zera is a bit harsh but he speaks the truth, please secure your account better next time and don't share access to it.