Please use the format below and make sure you include the required information.
Required Information:
Format (Complete the form below):
Failing to follow the format will result in your report being instantly ignored and deleted!
Required Information:
- Date - The date (server time) the bug occurred. Include as accurate info as possible.
- Description - Describe the bug as accurate as possible. Include information such as what you were doing that could trigger the bug.
- Screenshot/Video- Screenshots about the bug are required but if possible you can include a video for easier investigation.
Format (Complete the form below):
- Character -
- Date - TUESDAY, MARCH 03, 2020 21:32
- Description - I freshly downloaded the client from google docs. Ran then setup and installed on my 2. gaming SSD. Also ran a scan to make sure all files are okay. But the problem still occurs. Every time I start the client, the game closes iteself after 42sec without any error message. It doesn't matter if I'm in the login-screen, the character selection screen or in game. It always closes 42sec after I clicked the "play" button.
Disabling Windows Defender or my anti virus did not affect the problem either. I tried starting the game with admin right and without, or in compatibility mode of win7/win8 etc., didn't work either.
The problem remains, game closes itself after 42sec no matter where I am. - Screenshot/Video -
Failing to follow the format will result in your report being instantly ignored and deleted!
