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Fixed Pet->Bug->Client autoclose

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BIDD

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Professional Enchanter
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Dec 2, 2014
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Please use the format below and make sure you include the required information.

Required Information:
  • Date - The date (server time) the bug occurred. Include as accurate info as possible.
  • Description - Describe the bug as accurate as possible. Include information such as what you were doing that could trigger the bug.
  • Screenshot/Video- Screenshots about the bug are required but if possible you can include a video for easier investigation.

Format (Complete the form below):
  • Character - 51122130
  • Date - 05/07/18
  • Description - I used the pet change kit-kangaroo w/c i won from event on a rudolph pet w/c already has assorted pet option(s) then after that i can still hover and see the options but i can't equip it through click and equip or via right click then i tried to use pet safety kit to extract the option(s) w/c i'll be removing soon after but got client crash. And now when i try to even just hover on the Kangaroo pet, client start not responding then auto closes 2 consecutive client auto close now so far. After hovering on it and start(s) "retrieving pet info" it freezes then it auto closes the client. Also if the removal of the item is a solution and be replaced with a new one(was a lv 10 pet btw) it's fine 'cause the pet options it has atm ain't that important, just saying. :)
  • Screenshot/Video - Screenshot_1.jpg Screenshot_2.jpg

Failing to follow the format will result in your report being instantly ignored and deleted!
 
Last edited:
Yes it's still happening.
 
Can you please tell me your character name and what is the pet name that does this?
Also where do you have the pet right now, 1st tab, second,etc...?
 
51122130(FA), Pet Kangaroo. I have it at my 1st inventory tab.
 
Try again now and tell me if it does the same.
 
Still happens, after hovering when the "Revtrieving pet information" after a couple of seconds then "not responding" appears on top of the client window then it force closes.
 
Ok, pm me today on discord when you are online so we can solve this faster and live ;)
 
Any progress here? :wondering:
 
Ok, pm me today on discord when you are online so we can solve this faster and live ;)
I am still waiting for you on discord, I am available almost every day from morning till mid day (server time)
 
It works fine now i can equip it and see the options with no problem. Thank you very much. :rock:
 
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