Fixed donating error using FANAPAY

[FiftyShades]

im here in Saudi Arabia, this is the 1st time im experiencing this error, or i dont know if it is an error, can you help me and also my friend, thanks

 

[Ergo]

Hello, we will contact the providers as soon as possible, however transaction issues come from their side and the best is if you also open a ticket at them so the issue is solved as fast as possible.

 

[Ergo]

Note: Changed the prefix to Feedback since the issue is not from our side.

 

[Cykros]

Reply from Pymanetwall

"We have escalated this issues to our payment system team. We have deactivated FANA pay except in Pakistan so that our team can look into this problem for you.

We will keep you informed if there is any update.


Regards,
Paymentwall Team"

 

[Cykros]

Paymentwall reply
"We have escalated this issues to our payment system team. We have deactivated FANA pay except in Pakistan so that our team can look into this problem for you.

We will keep you informed if there is any update."

 

[Cykros]

Paymentwall reply
"We're still working with our payment systems team to check what's wrong.

Users from which country are asking for this method? We can help them to use an alternative method in the meantime."

 

[FiftyShades]

im here in Saudi Arabia with my friends, hope they will fix it

 

[Cykros]

Paymentwall response

"We're still working on this matter. We will let you know as soon as possible."

 

[Cykros]

Paymentwall fixed the issue.